Practice Quiz (Sales and Marketing Applications)

Get Force Certified sell to the public and tradespeople, and a different sales process is followed depending on the customer. What can the Salesforce Administrator do so that Users can follow the correct sales process for the customer they are dealing with?

(Select 2)

A Salesforce Administrator is configuring Forecasting to allow the Sales Manager to predict future revenue better. The Sales Manager has asked that when they look at a Forecast Category, the value should include all previous Forecasts Categories values. What setting would the Salesforce Administrator need to use?

Multiple salespeople have been working on the same Opportunity and would like to be credited with a percentage of the sale according to their efforts. What Salesforce feature can be used to fulfill this requirement?

What feature can allow multiple sales team members to work on the same Opportunity in a Salesforce Org with the Org Wide Default of Private for Opportunity Access?

When a Lead is converted, which related Records can be created?

(Select 3)

Get Force Certified are about to launch a nationwide Marketing Campaign that consists of multiple mediums. They are running TV ads, web ads, direct mail, and email marketing. How can the Salesforce Administrator track the effectiveness of all the mediums while providing an easy way to see the total impact of the nationwide Campaign?

Get Force Certified has configured a Web-to-Lead form to help capture Leads in Salesforce automatically form the website. Which of these statements is not true regarding Web-to-Lead?

The Salesforce Administrator would like to link Campaigns to Leads and Contacts to allow for more targeted marketing. What Salesforce feature can they use to do this?

One of the sales team is working on a complex sale, and the customer has requested multiple prices and configurations of the sales package. How should the sales agent record these various prices and configurations?

Which of the below Objects does not allow for Lead Mapping?

Which Salesforce feature allows Leads to be created directly from a Organisations website?

Which Salesforce feature can be enabled to allow Users to relate multiple Campaigns to Opportunities and split the impact they have had on the Opportunity?

Which Product Schedule is used to indicate when one Product is sold but the customer makes multiple payments?

Get Force Certified are looking for a way to use previous data to accurately score Opportunities and predict the likelihood that the Opportunity will be Closed Won. What Salesforce feature could they use?

When a Quote is synced with an Opportunity any changes made to the Opportunity will be reflected in the Quote?

Get Force Certified has implemented Einstein Lead Scoring, how often will Einstein reanalyse the Salesforce data to ensure that scoring is accurate?

There can be many active Lead Assignment Rules?

The Marketing Manager at Get Force Certified would like to add Campaign Members to a Campaign. What options are available to him to add Leads and Contacts as Campaign Members?

(Select 3)

One of the Sales Team is working on a complex sale that involved multiple stakeholders at the company they are selling to. What feature can be used so the salesperson can track which stakeholder is responsible for what?