Free Salesforce Certified Administrator Exam Question
Free Salesforce Administrator Certification Exam Question: Sales and Marketing Applications
This question is focused on the Salesforce Administrator Certification Exam. It tests your knowledge of the “Sales and Marketing Applications” section, specifically the “Describe the capabilities of lead automation tools and campaign management” objective.
Question:
Amanda is the Marketing Manager at Northern Services and has been tasked with handling the new Marketing Campaign. Amanda has built out the Campaign and now needs to add Campaign Members, which of the below cannot be added as a Campaign Member?
Lead
Incorrect
Opportunities
Correct
Contact
Incorrect
Account
Incorrect
Answer Explanation:
Leads and Contacts can be added as Campaign Members as standard. Accounts can be added once enabled in Setup. Opportunities cannot be added as Campaign Members but can be related to Campaigns so that you can see the ROI (Return on Investment) of Marketing Campaigns.
Please view the images below so you can see the configuration and the result.
If you have found this question helpful you will want to check out the additional resources;
