Salesforce Business Analyst Certification Course
Do you want to become a Salesforce Certified Business Analyst?
Our Salesforce Business Analyst Course is your shortcut to success in the Admin Exam. We bring the vast world of Salesforce Business Analysis to your fingertips, helping you grasp complex concepts with ease and confidence. Begin your Salesforce adventure today and become a Salesforce Certified Business Analyst!
I recently completed David Massey's Salesforce Business Analyst Certification Study Guide course and I have to say, I was thoroughly impressed...
I appreciate his clear and concise teaching style.
Eager to escalate your career by mastering the Salesforce Business Analyst Certification Exam? You’re at the right place!
Our detailed Salesforce Business Analyst Course provides an unrivaled learning experience, primed to propel you towards certification victory. Dive into crystal-clear, on-demand video lessons, user-friendly cheat sheets, and engaging real-world business scenarios that transform complex Salesforce concepts into manageable learning nuggets!
We’ve cleared away the clutter, focusing purely on crucial content that is vital for your exam achievement. Delve straight into the core of what you need to conquer, arming yourself with the precise knowledge required to excel in the Salesforce Business Analyst Exam and become a recognized Certified Salesforce Business Analyst!
Enroll now and start your journey to becoming a Salesforce Certified Business Analyst!
7+ hours of high quality video lessons
High-quality engaging videos teach you what you need to know, showing you step-by-step how to configure it in Salesforce.
Easy to Use & Quick to Reference Cheatsheets
Quick and easy-to-use cheatsheets help you revise faster, more effectively, and more efficiently. Let us provide you with condensed notes to use for revision.
Real Life Examples & Business Use Cases
Through real life examples and business use cases we bring Salesforce features and concepts to life so you can increase your learning and understanding.
Check Your Learning Assessments
Throughout the course there are numerous assessments that are reflective of what you can expect on the Salesforce Admin Exam to help you check you learning.
Course Contents
We’ve carefully crafted our Salesforce Business Analyst Certification Course to cover every topic, objective, and concept you can expect in the Salesforce Business Analyst Certification Exam.
Introduction
- Welcome
- Exam Guide Breakdown
- How to make the most of this course
Customer Discovery
- What is a Business Analyst?
- Business Analyst vs Administrator
- Drucker School of Business
- Customer Centric Discovery
- Challenge Framing and Scoping
- How Might We
- The Implementation Lifecycle
- A BA’s Role in Implementation
- Journey Mapping
- Application Lifecycle Management
- Salesforce Tools
- Check your learning questions
Collaboration with Stakeholders
- Project Orientation and Analysis
- Gap Analyis
- Risk Analysis
- Elicitation Techniques Introduction
- Elicitation Techniques
- Interviews
- Focus Groups
- Surveys
- Questionnaires
- Document Analysis
- Process Mapping
- Workshops
- Observation
- Shadowing
- Prototyping
- Brainstorming
- Use Cases
- User Stories
- Stakeholders
- Stakeholder Alignment
- Stakeholder Challenges and Tips
- Communication Skills
- Content Strategy
- Content Strategy Steps
- V2MOM
- Whiteboarding
- Trust
- Influencing Style
- Empathy vs Sympathy
- Skilled Relationships
- Work Types
- Future State Design
- Technical Debt
- Story Telling
- Story Boarding
- Roadmapping
- Documentation Types
- Requirements
- Scope Creep
- Must Have, Nice to Have, Great to Have
- Smart Framework
- Triple Constraints
- User Adoption
- Check your learning questions
Business Process Mapping
- Scoping
- Document like a Rock Star
- Business Process Documentation
- Documenting Business Processes
- Business Process Mapping Best Practices
- Universal Process Notation (UPN)
- Diagramming
- Diagram Templates
- Governance
- Lean Governance
- Lean Governance Operating Models
- Jobs to be Done
- Check your learning questions
Requirements
- Requirements vs User Stories
- Scrum
- Kanban
- Scrum vs Kanban
- Scrum vs Kanban for Prioritisation
- Git and GitHub
- Requirements Version Control
- Check your learning questions
User Stories
- User Story Creation
- INVEST Framework
- Acceptance Criteria
- Definition of Done
- User Story Version Control
- Check your learning questions
User Acceptance
- User Acceptance Training
- Go/No-Go Decisions
- Check your learning questions
Conclusion
- Congratulations
- Thank You
- Certificate of Completion
What our students are saying
When I was originally preparing for the exam, I predicted I'd need 10 hours a week for 8 weeks. That turned out to be true, but, half of those hours were spent trying to figure out what exactly I needed to study to pass the exam. With Dave's course, I would have saved valuable time and energy because he organizes the material in a way that makes it easy to identify what needs to be studied. In fact, with Dave's course, I could have easily passed the BA exam in half the time.
What I appreciate most about this course is that it not only teaches how to pass the exam but also illustrates the best practices to becoming an excellent Business Analyst. The cheat sheets provided in the course were particularly helpful in comprehending and memorizing essential concepts. Whether you are a visual or auditory learner, there are priceless materials here to help you organize your study.
I highly recommend Dave's Get Force Certified course to anyone preparing for the Salesforce BA exam. It is an excellent resource that will serve as a backbone to your study, and save you time and energy while teaching you valuable skills. Thank you, Dave, for creating such a valuable resource!
FAQs
That’s a great question, and we understand where you’re coming from. While there are indeed many free resources available, our courses offers several advantages:
Structured Learning Path: Our courses are meticulously designed and structured to ensure a smooth and systematic learning journey from a beginner to an advanced level, saving you the time and effort of piecing together information from different sources.
Quality of Content: Our expert instructors and curriculum developers have extensive industry experience and knowledge of best practices to deliver the most up-to-date and relevant content.
Practical Approach: Our courses emphasize hands-on learning through practical exercises, case studies, and mock exams. This helps reinforce your understanding and provides a realistic feel of the certification exams.
Efficiency: Free resources can be of varying quality and it can take a significant amount of time to find, evaluate, and learn from them. Our paid course is a comprehensive, carefully-curated package designed to efficiently guide you towards your Salesforce certification.
Accuracy: A lot of free resources are out of date, inaccurate, or just plain wrong. The last thing you want to do is waste your time studying incorrect information.
Remember, an investment in quality education can pay you back many times over in terms of career advancement and success
Dave has delivered training to Salesforce employees, Talent Alliance Members, and VetForce members further enhancing his reputation as a expert Salesforce Trainer.
We keep all of our training material up to date with any major releases (3 times a year). All of the updates are included free of charge in your initial 12 months of access meaning that during the time you can access the course you will be learning the right information.
Your instructor
Meet Dave, a Salesforce enthusiast and a passionate educator.
Daves journey with Salesforce began in March 2020, and his rapid rise to success is a testament to his prowess and dedication. Just nine short months later, he had already earned 7 certifications—an extraordinary accomplishment that speaks to his understanding and command of Salesforce.
By May 2022, merely two years after his initial certification, Dave reached another remarkable milestone: he assumed the position of Lead Solution Engineer at Salesforce UK and Ireland, demonstrating his mastery and industry recognition. Fueled by a passion to empower others on their Salesforce journeys, Dave launched Get Force Certified in 2022. He transitioned to this venture full-time in April 2023, devoting himself entirely to delivering top-tier Salesforce training. Since embarking on his training career, Dave has educated over 20,000 students, cementing his status as a respected and sought-after authority in the Salesforce Ecosystem.
Dave has worked with a number of Salesforce training providers to provide on-demand expertise in training Salesforce professionals such as Clicked and Talent Stacker.
With Dave as your guide, you can expect nothing less than the highest quality instruction, comprehensive content, and an unwavering commitment to your success in Salesforce certification and beyond.