Salesforce Administrator Certification Course
Do you want to become a Salesforce Certified Administrator?
Are you ready to supercharge your career by passing the Salesforce Administrator Certification Exam? You’ve just discovered excactly what you need!
Our Salesforce Administrator Course offers a comprehensive and precise learning experience, specifically engineered to catapult you towards success in the certification exam. Benefit from HD on-demand video lessons, user-friendly cheat sheets, and immersive real-world business use cases that meticulously dissect even the most intricate Salesforce concepts into easy-to-grasp nuggets of knowledge!
We’ve stripped away all the excess, leaving you with laser-focused content that’s critical for your exam success. Dive straight into the heart of what truly matters, equipping you with exactly what you need to know to conquer the Salesforce Administrator Exam and earn the respected title of a Certified Salesforce Administrator!
Enroll in our Salesforce Administrator Course today and prepare to soar to new professional heights!
Heres a sneak peak at whats included...
13+ hours of high quality video lessons
High-quality engaging videos teach you what you need to know, showing you step-by-step how to configure it in Salesforce.
Easy to Use, Quick to Reference Cheatsheets
Quick and easy-to-use cheatsheets help you revise faster, more effectively, and more efficiently. Let us provide you with condensed notes to use for revision.
Real Life Examples & Business Use Cases
Through real life examples and business use cases we bring Salesforce features and concepts to life so you can increase your learning and understanding.
Course Contents
We’ve carefully crafted our Salesforce Administrator Certification Course to cover every topic, objective, and concept you can expect in the Salesforce Administrator Certification Exam.
Introduction
- Welcome
- Exam Guide Breakdown
- How to make the most of this course
Configuration and Setup
- Business Hours
- Public Calendars and Resources
- Company Information
- Fiscal Years
- Holidays
- Language Settings
- Currency Management
- My Domain
- User Interface Settings
- App Menu
- App Manager
- List Views
- Global Actions
- Object Specific Actions
- Lightning App Builder
- Page Layouts
- Navigation Bar
- In App Guidance
- User Lives Views
- New User Creation
- Multiple User Creation
- User Records
- Freezing and Deactivating Users
- User Licences
- Delegated Administrators
- Log In as any User
- Setup Audit Trail
- Login Hours
- Login IP Ranges
- Trusted IP Addresses
- Password Policies
- Identity Authentication
- Session Settings
- Security Health Check
- Sharing Overview
- Object Access
- Record Access
- Field Level Access
- Org Wide Defaults
- Roles and Role Hierarchy
- Manual Sharing and Sharing Rules
- Public Groups
- Teams
- Reports and Dashboards
- Profiles
- Permission Sets
Object Manager and Lightning App Builder
- Objects Overview
- Standard Objects
- Custom Objects
- Relationships Introduction
- Lookup Relationships
- Master Detail Relationships
- Master Detail vs Lookup Relationships
- Record Types
- Standard Fields
- Custom Fields
- Changing a Field Type
- Deleting a Field
- Record Types and Page Layouts
- Business Processes
- Paths
Sales and Marketing Applications
- Opportunities
- Sales Process
- Forecasts
- Opportunity Splits
- Quotes
- Orders
- Contracts
- Products and Product Schedules
- Pricebooks and Price Book Entries
- Lead Scoring
- Lead Scoring Step by Step
- Einstein Lead Scoring
- Einstein Opportunity Scoring
- Team Selling
- Leads Introduction
- Lead Queues
- Lead Assignment Rules
- Lead Conversion
- Lead Mapping
- Web-to-Lead
- Campaigns
- Campaign Influence
Service and Support Applications
- Service and Support Introduction
- Service Console
- Support Settings
- Merging Cases
- Case List Views
- Case Queues
- Case Hierarchy
- Case Assignment Rules
- Case Teams
- Contact Roles
- Use Case
- Email to Case
- Web to Case
- Support Process
- Case Escalation Rules
Productivity and Collaboration
- Activity Introduction
- Activity Settings
- Email Integration
- Einstein Activity Capture
- Chatter Introduction
- Chatter Features
- AppExchange
Data and Analytics Management
- Data Management Introduction
- Data Import Wizard
- Data Loader
- Data Import Wizard vs Data Loader
- Record ID’s
- External ID’s
- Mass Tools
- Data Export Service
- Validation Rules
- Duplicate Management
- Reports Introduction
- Standard and Custom Report Types
- Report Builder
- Conditional Highlighting
- Row Level and Custom Summary
- Bucket Fields
- Report Charts
- Exporting Reports
- Report Subscription
- Report Formats
- Reporting Snapshots
- Report and Dashboard Sharing
- Dashboards
Workflow and Process Automation
- Process Automation Overview
- Workflow Rules
- Process Builder
- Flow Introduction
- Flow Overview
- Flow Types
- Flow Elements
- Approval Processes
Conclusion
- Thank you
- Congratulations
- Let’s Connect
- How to get your Certificate of Completion
- Exam Tips
What our students are saying
FAQs
That’s a great question, and we understand where you’re coming from. While there are indeed many free resources available, our courses offer several advantages:
Structured Learning Path: Our courses are meticulously designed and structured to ensure a smooth and systematic learning journey from a beginner to an advanced level, saving you the time and effort of piecing together information from different sources.
Quality of Content: Our expert instructors and curriculum developers have extensive industry experience and knowledge of best practices to deliver the most up-to-date and relevant content.
Practical Approach: Our courses emphasize hands-on learning through practical exercises, case studies, and mock exams. This helps reinforce your understanding and provides a realistic feel of the certification exams.
Efficiency: Free resources can be of varying quality and it can take a significant amount of time to find, evaluate, and learn from them. Our paid course is a comprehensive, carefully-curated package designed to efficiently guide you towards your Salesforce certification.
Accuracy: A lot of free resources are out of date, inaccurate, or just plain wrong. The last thing you want to do is waste your time studying incorrect information.
Remember, an investment in quality education can pay you back many times over in terms of career advancement and success
Dave has delivered training to Salesforce employees, Talent Alliance Members, and VetForce members further enhancing his reputation as a expert Salesforce Trainer.
Your instructor
Meet Dave, a Salesforce enthusiast and a passionate educator.
Daves journey with Salesforce began in March 2020, and his rapid rise to success is a testament to his prowess and dedication. Just nine short months later, he had already earned 7 certifications—an extraordinary accomplishment that speaks to his understanding and command of Salesforce.
By May 2022, merely two years after his initial certification, Dave reached another remarkable milestone: he assumed the position of Lead Solution Engineer at Salesforce UK and Ireland, demonstrating his mastery and industry recognition. Fueled by a passion to empower others on their Salesforce journeys, Dave launched Get Force Certified in 2022. He transitioned to this venture full-time in April 2023, devoting himself entirely to delivering top-tier Salesforce training. Since embarking on his training career, Dave has educated over 20,000 students, cementing his status as a respected and sought-after authority in the Salesforce Ecosystem.
Dave has worked with a number of Salesforce training providers to provide on-demand expertise in training Salesforce professionals such as Clicked and Talent Stacker.
With Dave as your guide, you can expect nothing less than the highest quality instruction, comprehensive content, and an unwavering commitment to your success in Salesforce certification and beyond.