Quiz Test Questions

Get Force Certified would like to specify the hours that their support team is available. Which Salesforce feature can be used to meet this requirement?

There are 3 types of language support in Salesforce, which of the below is not one?

Once enabled Multi Currency can be disabled?

Record Access can be opened up using Roles and Role Hierarchies. Can Grant Access using Hierarchies be toggled on or off for Standard Objects to remove that functionality?

When a User is Frozen their Salesforce User Licence is available to be reassigned to another User.

What are the three ways that List Views can be displayed?

(Select 3)

The Salesforce Administrator is trying to create a new User in the Salesforce Org, however, they have encountered the error message that the value must be unique across all Salesforce Orgs. Which Field has caused the error message?

A User needs to be deleted from the Salesforce Org, what is the quickest way to do so?

Groups can be made up of Users, Roles, and Territories, and group access can be set in several ways. Which access level results in Users being unable to find the group through searching unless they are a group member?

Standard Profiles can be deleted.

Users Object Access is determined by…

A Salesforce Administrator would like to amend the Password Policies for their Salesforce Org. What Password Policies can be customized?

(Select 3)

Recent metadata changes to the Salesforce Org have caused issues for multiple Users. Where would the Salesforce Administrator find any recent changes to the metadata of the Salesforce Org?

Sharing Rules allow for the automatic sharing of Records. What are the two types?

(Select 2)

Get Force Certified would like to increase the Security of their Org. They would like to ensure that Users can only log in from authorized locations. What is the best solution for this?

To manage group activities, Get Force Certified are exploring the potential of using a Public Calendar. They would like all Internal Users to be able to see the details of Events for this Public Calendar and add events. However, they should not be able to edit existing events. What access level should the Salesforce Administrator set when sharing the Calendar with All Internal Users?

Which of these statements is false regarding Organisation Wide Defaults?

The Salesforce Administrator is customizing the Page Layout for the Opportunity Object. What can be configured using the Opportunity Page Layout?

(Select 3)

When specifying access to Objects through Profiles and Permission Sets, what are the 3 settings?

(Select 3)

A User wants to customize a Table List View to make it more accessible and valuable for themselves. Which of the below options is not valid when customizing a Table List View?

Get Force Certified operates in the UK, Europe and the US and as such the Salesforce Administrator is considering enabling multi-currency. Once multi-currency been enabled what else does the Salesforce Administrator need to do in order for the various currencies to be usable?

(Select 3)

Which of these cannot be created using the Lightning App Builder?

What Salesforce Feature is used to grant Users additional permissions and functionality without changing the Users profile?

What information can be found on the Company Information page in Setup?

(Select 3)

One of the Users at Get Force Certified is trying to customize the Navigation Bar for a Custom App built by the Salesforce Administrator, but they cannot. Which of the below could be a cause?

(Select 2)

What are the 3 levels of Folder Permissions?

(Select 3)

When creating a new User in Salesforce, which of the below fields are required for creation?

(Select 3)

The Salesforce Administrator at Get Force Certified would like to create a dedicated App for the Coaching Team. How can the Salesforce Administrator fulfil this requirement?

The Salesforce Sharing Model starts off at its most restrictive and is then opened up through various features.

A member of the Sales Team is attempting to create an Opportunity using the USD currency. The Currency has been added to the Salesforce Org. However, the Sales Team member cannot create the Opportunity in USD; they can see other currencies but not USD. What is the cause?

Get Force Certified are considering implementing a Custom Fiscal Year. Which of the below statements is not true regarding Custom Fiscal Years?

To improve Org Security, Get Force Certified has instructed their Salesforce Administrator to configure Login Hours. They would like the Login Hours to specify that a User with the Sales Profile can only log in between 08:00 and 20:00. What would happen if a User was working on a Record at 19:55 but went to save the changes they had made at 20:01?

A Salesforce Administrator does not want Users with the Custom Support Profile to be able to see the Amount Field for Opportunity Records. What Salesforce feature should the Salesforce Administrator use?

Which sharing feature allows for the most granular way of granting Record access in Salesforce?

It has been brought to the Salesforce Administrator’s attention that there are a number of Apps in the App Launcher that are unused and never accessed. This is causing frustration among Users as they need to search through unused Apps to find the App they want. Which of these is the most viable solution?

The Salesforce Administrator at Get Force Certified has created a new Lightning Home Page and is in the process of Assigning who see’s the new Home Page. What options are available to them when selecting who should see this new Home Page?

(Select 3)

Get Force Certified’s main office is in the UK, and as such, the default locale and time zone are set to GMT. They have recently opened a new office in the US and have received complaints that US User’s timezones and locales are incorrect, causing issues.

What would be the best way for the Salesforce Administrator to solve this issue?

(Select 2)

Get Force Certified have configured Business Hours to ensure better customer service. Which of these Salesforce features are affected by Business Hours?

(Select 2)

Get Force Certified have hired 8 new starters and would like to add them as new Users, which is the most effective method to do so?

Which of these is not a real Salesforce Team?