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Question 1 of 40
1. Question
Get Force Certified would like to specify the hours that their support team is available. Which Salesforce feature can be used to meet this requirement?
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Question 2 of 40
2. Question
Which of these statements is false regarding Organisation Wide Defaults?
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Question 3 of 40
3. Question
One of the Users at Get Force Certified is trying to customize the Navigation Bar for a Custom App built by the Salesforce Administrator, but they cannot. Which of the below could be a cause?
(Select 2)
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Question 4 of 40
4. Question
The Salesforce Sharing Model starts off at its most restrictive and is then opened up through various features.
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Question 5 of 40
5. Question
Standard Profiles can be deleted.
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Question 6 of 40
6. Question
It has been brought to the Salesforce Administrator’s attention that there are a number of Apps in the App Launcher that are unused and never accessed. This is causing frustration among Users as they need to search through unused Apps to find the App they want. Which of these is the most viable solution?
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Question 7 of 40
7. Question
A Salesforce Administrator would like to amend the Password Policies for their Salesforce Org. What Password Policies can be customized?
(Select 3)
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Question 8 of 40
8. Question
A User needs to be deleted from the Salesforce Org, what is the quickest way to do so?
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Question 9 of 40
9. Question
Get Force Certified have configured Business Hours to ensure better customer service. Which of these Salesforce features are affected by Business Hours?
(Select 2)
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Question 10 of 40
10. Question
Groups can be made up of Users, Roles, and Territories, and group access can be set in several ways. Which access level results in Users being unable to find the group through searching unless they are a group member?
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Question 11 of 40
11. Question
What are the three ways that List Views can be displayed?
(Select 3)
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Question 12 of 40
12. Question
Record Access can be opened up using Roles and Role Hierarchies. Can Grant Access using Hierarchies be toggled on or off for Standard Objects to remove that functionality?
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Question 13 of 40
13. Question
When specifying access to Objects through Profiles and Permission Sets, what are the 3 settings?
(Select 3)
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Question 14 of 40
14. Question
When a User is Frozen their Salesforce User Licence is available to be reassigned to another User.
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Question 15 of 40
15. Question
When creating a new User in Salesforce, which of the below fields are required for creation?
(Select 3)
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Question 16 of 40
16. Question
What Salesforce Feature is used to grant Users additional permissions and functionality without changing the Users profile?
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Question 17 of 40
17. Question
Recent metadata changes to the Salesforce Org have caused issues for multiple Users. Where would the Salesforce Administrator find any recent changes to the metadata of the Salesforce Org?
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Question 18 of 40
18. Question
Get Force Certified would like to increase the Security of their Org. They would like to ensure that Users can only log in from authorized locations. What is the best solution for this?
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Question 19 of 40
19. Question
Which sharing feature allows for the most granular way of granting Record access in Salesforce?
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Question 20 of 40
20. Question
Get Force Certified operates in the UK, Europe and the US and as such the Salesforce Administrator is considering enabling multi-currency. Once multi-currency been enabled what else does the Salesforce Administrator need to do in order for the various currencies to be usable?
(Select 3)
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Question 21 of 40
21. Question
What are the 3 levels of Folder Permissions?
(Select 3)
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Question 22 of 40
22. Question
To manage group activities, Get Force Certified are exploring the potential of using a Public Calendar. They would like all Internal Users to be able to see the details of Events for this Public Calendar and add events. However, they should not be able to edit existing events. What access level should the Salesforce Administrator set when sharing the Calendar with All Internal Users?
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Question 23 of 40
23. Question
The Salesforce Administrator at Get Force Certified has created a new Lightning Home Page and is in the process of Assigning who see’s the new Home Page. What options are available to them when selecting who should see this new Home Page?
(Select 3)
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Question 24 of 40
24. Question
Once enabled Multi Currency can be disabled?
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Question 25 of 40
25. Question
A User wants to customize a Table List View to make it more accessible and valuable for themselves. Which of the below options is not valid when customizing a Table List View?
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Question 26 of 40
26. Question
The Salesforce Administrator at Get Force Certified would like to create a dedicated App for the Coaching Team. How can the Salesforce Administrator fulfil this requirement?
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Question 27 of 40
27. Question
Get Force Certified are considering implementing a Custom Fiscal Year. Which of the below statements is not true regarding Custom Fiscal Years?
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Question 28 of 40
28. Question
Sharing Rules allow for the automatic sharing of Records. What are the two types?
(Select 2)
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Question 29 of 40
29. Question
There are 3 types of language support in Salesforce, which of the below is not one?
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Question 30 of 40
30. Question
Which of these is not a real Salesforce Team?
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Question 31 of 40
31. Question
The Salesforce Administrator is customizing the Page Layout for the Opportunity Object. What can be configured using the Opportunity Page Layout?
(Select 3)
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Question 32 of 40
32. Question
What information can be found on the Company Information page in Setup?
(Select 3)
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Question 33 of 40
33. Question
Get Force Certified’s main office is in the UK, and as such, the default locale and time zone are set to GMT. They have recently opened a new office in the US and have received complaints that US User’s timezones and locales are incorrect, causing issues.
What would be the best way for the Salesforce Administrator to solve this issue?
(Select 2)
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Question 34 of 40
34. Question
The Salesforce Administrator is trying to create a new User in the Salesforce Org, however, they have encountered the error message that the value must be unique across all Salesforce Orgs. Which Field has caused the error message?
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Question 35 of 40
35. Question
A Salesforce Administrator does not want Users with the Custom Support Profile to be able to see the Amount Field for Opportunity Records. What Salesforce feature should the Salesforce Administrator use?
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Question 36 of 40
36. Question
Which of these cannot be created using the Lightning App Builder?
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Question 37 of 40
37. Question
A member of the Sales Team is attempting to create an Opportunity using the USD currency. The Currency has been added to the Salesforce Org. However, the Sales Team member cannot create the Opportunity in USD; they can see other currencies but not USD. What is the cause?
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Question 38 of 40
38. Question
Users Object Access is determined by…
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Question 39 of 40
39. Question
To improve Org Security, Get Force Certified has instructed their Salesforce Administrator to configure Login Hours. They would like the Login Hours to specify that a User with the Sales Profile can only log in between 08:00 and 20:00. What would happen if a User was working on a Record at 19:55 but went to save the changes they had made at 20:01?
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Question 40 of 40
40. Question
Get Force Certified have hired 8 new starters and would like to add them as new Users, which is the most effective method to do so?
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